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Complaint log

City First Mortgage Services complaint log

The newest complaints about City First Mortgage Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXNo timely replyNo
Apr 16, 2026Payday & personal loansGetting a line of creditSCNo timely replyNo
Feb 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXNo timely replyNo
Oct 27, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXNo timely replyNo
Oct 12, 2025Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingTXExplainedNo
Nov 28, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processGAExplainedYes
Dec 22, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processAZExplainedNo
Sep 15, 2023MortgagesClosing on a mortgageClosing disclosure or other related disclosuresAZMoney backNo
Apr 21, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Mar 17, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedNo
Oct 21, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedNo
Oct 13, 2014MortgagesCredit decision / UnderwritingCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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