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Money transfers & apps

Complaint 11169978 Shellpoint Mortgage Servicing

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Maryland 20910
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 16, 2024Complaint received
  2. Dec 16, 2024Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about other transaction problem

ReceivedAboutIssueStateAnswerOn time
Mar 21, 2025Money transfers & appsOther transaction problemCAExplainedYes
Dec 29, 2024Money transfers & appsOther transaction problemFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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