Complaint 12594294 Shellpoint Mortgage Servicing

Explained

Company: Shellpoint Mortgage Servicing
Product: Money transfer, virtual currency, or money service · Domestic (US) money transfer
Issue: Other transaction problem
From: California 933XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Mar 21, 2025Complaint received
Mar 21, 2025Sent to Shellpoint Mortgage Servicing
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about other transaction problem

Received	About	Issue	State	Answer	On time
Dec 29, 2024	Money transfers & apps	Other transaction problem	FL	Explained	Yes
Dec 16, 2024	Money transfers & apps	Other transaction problem	MD	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works