Case file
Credit cards
Complaint 11293955 Netspend
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Other problem
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 27, 2024Complaint received
- Dec 27, 2024Sent to Netspend
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Netspend complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | FL | Explained | Yes |
| Oct 16, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | Explained | Yes |
| May 20, 2026 | Credit cards | Other features, terms, or problemsProblem with balance transfer | CA | Explained | Yes |
| Mar 19, 2026 | Credit cards | Other features, terms, or problemsOther problem | IA | Explained | Yes |
| Feb 14, 2026 | Credit cards | Other features, terms, or problemsOther problem | MD | Explained | Yes |
| Aug 1, 2025 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | IL | Explained | Yes |
| Jun 29, 2025 | Credit cards | Other features, terms, or problemsProblem with customer service | TN | Explained | Yes |
| May 17, 2025 | Credit cards | Other features, terms, or problemsProblem with customer service | LA | Explained | Yes |
| May 13, 2025 | Credit cards | Other features, terms, or problemsOther problem | TX | Explained | Yes |
| Nov 26, 2024 | Credit cards | Other features, terms, or problemsPrivacy issues | SC | Explained | Yes |
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