Complaint 11316743 Independent Bank Group

Explained

Company: Independent Bank Group
Product: Checking or savings account · Checking account
Issue: Opening an account
Detail: Account opened without my consent or knowledge
From: Texas 75087
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Dec 29, 2024Complaint received
Dec 29, 2024Sent to Independent Bank Group
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Independent Bank Group complaints about opening an account

Received	About	Issue	State	Answer	On time
Dec 31, 2024	Bank accounts	Opening an accountDidn't receive terms that were advertised	TX	Explained	Yes
Jul 17, 2024	Bank accounts	Opening an accountDidn't receive terms that were advertised	TX	Explained	Yes
Jan 21, 2023	Bank accounts	Opening an accountConfusing or missing disclosures	CO	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works