Complaint 6466656 Independent Bank Group

Explained

Company: Independent Bank Group
Product: Checking or savings account · CD (Certificate of Deposit)
Issue: Opening an account
Detail: Confusing or missing disclosures
From: Colorado 80249
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jan 21, 2023Complaint received
Jan 21, 2023Sent to Independent Bank Group
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Independent Bank Group complaints about opening an account

Received	About	Issue	State	Answer	On time
Dec 31, 2024	Bank accounts	Opening an accountDidn't receive terms that were advertised	TX	Explained	Yes
Dec 29, 2024	Bank accounts	Opening an accountAccount opened without my consent or knowledge	TX	Explained	Yes
Jul 17, 2024	Bank accounts	Opening an accountDidn't receive terms that were advertised	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works