Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 11335837 Optum Bank

Explained
Company
Optum Bank
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Ohio 446XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 31, 2024Complaint received
  2. Dec 31, 2024Sent to Optum Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Optum Bank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Optum Bank's record

More Optum Bank complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Aug 20, 2026Prepaid & gift cardsUnexpected or other feesTNExplainedYes
Oct 10, 2025Prepaid & gift cardsUnexpected or other feesWIExplainedYes
Sep 15, 2025Prepaid & gift cardsUnexpected or other feesKYExplainedYes
Aug 7, 2025Money transfers & appsUnexpected or other feesNYExplainedYes
Sep 17, 2024Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Jan 20, 2024Money transfers & appsUnexpected or other feesWAExplainedYes
Dec 14, 2023Prepaid & gift cardsUnexpected or other feesCTExplainedYes
Dec 11, 2023Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Dec 17, 2020Prepaid & gift cardsUnexpected or other feesINExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience