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Mortgages

Complaint 11356835 Ruoff Mortgage

Explained
Product
Mortgage · FHA mortgage
Detail
Trying to communicate with the company to fix an issue with the loan closing
From
Michigan 49548
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jan 2, 2025Complaint received
  2. Jan 7, 2025Sent to Ruoff Mortgage (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ruoff Mortgage complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 3, 2025MortgagesClosing on a mortgageFees or costs after closingOHMoney backYes
Jun 23, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresINExplainedYes
Nov 21, 2022MortgagesClosing on a mortgageINExplainedYes
Sep 19, 2021MortgagesClosing on a mortgageINExplainedYes
Apr 14, 2021MortgagesClosing on a mortgageKYExplainedYes
Jan 4, 2021MortgagesClosing on a mortgageMIExplainedYes
Jul 31, 2020MortgagesClosing on a mortgageMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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