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Prepaid & gift cards

Complaint 11359914 U.S. Bank

Explained
Company
U.S. Bank
Product
Prepaid card · Government benefit card
Detail
Overdraft charges
From
Colorado 802XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 2, 2025Complaint received
  2. Jan 2, 2025Sent to U.S. Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about problem with overdraft

ReceivedAboutIssueStateAnswerOn time
Apr 3, 2026Prepaid & gift cardsProblem with overdraftOverdraft chargesTXExplainedYes
Feb 2, 2026Prepaid & gift cardsProblem with overdraftOverdraft chargesWAExplainedYes
Feb 22, 2021Prepaid & gift cardsProblem with overdraftOverdraft chargesTXFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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