Case file
Bank accounts
Complaint 11396171 Betterment
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Funds not handled or disbursed as instructed
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 7, 2025Complaint received
- Jan 9, 2025Sent to Betterment (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Betterment complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 25, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | CA | Explained | Yes |
| Sep 17, 2026 | Bank accounts | Managing an accountProblem accessing account | TN | Explained | Yes |
| Sep 8, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | TX | Explained | Yes |
| Aug 29, 2026 | Bank accounts | Managing an accountProblem accessing account | FL | Explained | Yes |
| Aug 21, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | NC | Explained | Yes |
| Aug 11, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | NC | Explained | Yes |
| Aug 8, 2026 | Bank accounts | Managing an accountBanking errors | NY | Explained | Yes |
| Aug 3, 2026 | Bank accounts | Managing an accountBanking errors | CA | Explained | Yes |
| Apr 21, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | TN | Explained | Yes |
| Apr 21, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | NY | Explained | Yes |
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