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Credit cards

Complaint 11400112 Client Services

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Card was charged for something you did not purchase with the card
From
Maryland 20874
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 6, 2025Complaint received
  2. Jan 6, 2025Sent to Client Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Client Services complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Apr 26, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMIExplainedYes
Sep 12, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Nov 30, 2020Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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