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Complaint log

Client Services complaint log

The newest complaints about Client Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Nov 11, 2026Debt collectionCommunication tacticsFrequent or repeated callsMNExplainedYes
Nov 10, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Nov 9, 2026Debt collectionAttempts to collect debt not owedDebt was paidOHExplainedYes
Nov 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Oct 27, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtTXExplainedYes
Oct 23, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedFLExplainedYes
Oct 22, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtFLExplainedYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Oct 19, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageOHExplainedYes
Oct 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Oct 16, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWYExplainedYes
Oct 13, 2026Debt collectionCommunication tacticsFrequent or repeated callsNCExplainedYes
Oct 7, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingGAExplainedYes
Oct 5, 2026Credit reportingIncorrect information on your reportAccount information incorrectOHExplainedYes
Sep 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Sep 22, 2026Debt relief & credit repairProblem with customer serviceIAExplainedYes
Sep 22, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Sep 21, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Sep 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Sep 15, 2026Debt collectionCommunication tacticsFrequent or repeated callsMDExplainedYes
Sep 14, 2026Debt collectionElectronic communicationsFrequent or repeated messagesTXExplainedYes
Sep 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Sep 10, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftPAExplainedYes
Sep 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Sep 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Sep 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Sep 8, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCTExplainedYes
Sep 1, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Sep 1, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageMTExplainedYes
Aug 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPRExplainedYes
Aug 22, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeLAExplainedYes
Aug 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Aug 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtFLExplainedYes
Aug 19, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Aug 19, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Aug 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedYes
Aug 13, 2026Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedYes
Aug 7, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Aug 7, 2026Debt collectionAttempts to collect debt not owedDebt was paidMIExplainedYes
Aug 6, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Aug 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Aug 6, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtWAExplainedYes
Aug 4, 2026Debt collectionElectronic communicationsContacted before 8am or after 9pmMAExplainedYes
Jul 31, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Jul 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Jul 29, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Jul 28, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtIDExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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