Debt collector · complaint record
Client Services complaints
Filed under Client Services, Inc.
Consumers have filed 828 complaints about Client Services since 2013, 164 of them in the last 12 months (-6% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Average response record. How it works
- Complaints on record
- 828
- Last 12 months
- 164
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 12
- Rank
- #146 of 1,963
Since August 2013
-6% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 11, 2026
Most complained-about debt collectors
Client Services complaints by month
The busiest month was January 2025 (19 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Client Services answered last 12 months
- Closed with explanation164100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend11/15-6% vs last year
What Client Services complaints are about
Top Client Services problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 126
- Debt was result of identity theft 56
- Debt was paid 36
- Debt was already discharged in bankruptcy and is no longer owed 13
Where Client Services complaints come from
Most complaints: Florida (106), California (84), Texas (74), New York (50), Georgia (40).
Client Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Credit Service InternationalDebt collection | 52 | 169 | C |
| 2 | The Phoenix Recovery GroupDebt collection | 7 | 168 | F |
| 3 | GF SunStrong ManagementDebt collection | 44 | 168 | D |
| 4 | Crown Asset Management, LLC, Duluth, GA BranchDebt collection | 55 | 166 | C |
| 5 | Associated Credit ServicesDebt collection | 50 | 166 | C |
| 6 | Client ServicesDebt collection | 56 | 164 | C |
| 7 | Helvey & Associates, Inc., Warsaw, IN BranchDebt collection | 60 | 163 | C |
| 8 | Credit CentralDebt collection | 49 | 160 | D |
Compare side by side: Client Services vs Credit Service International · Client Services vs The Phoenix Recovery Group · Client Services vs GF SunStrong Management · Client Services vs Crown Asset Management, LLC, Duluth, GA Branch
What people say about Client Services
All experiencesNo experiences with Client Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Client Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 11, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 27, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Oct 23, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Oct 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 19, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
Questions about Client Services
How many complaints does Client Services have?
Client Services has 828 complaints on record since August 2013, including 164 in the last 12 months and 12 in the last 30 days. That makes it number 364 of every company by complaints this year.
Does Client Services respond to complaints?
Yes. Client Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 56/100 (grade C).
What do people complain about most with Client Services?
The most common problems are attempts to collect debt not owed (231), written notification about debt (150), communication tactics (152).
Is Client Services legit?
Client Services is a real company with a public complaint record: consumers have complained about it 828 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Client Services legit? for the signals, red flags and how to protect yourself.
Are complaints about Client Services going up or down?
Roughly level. There were 164 complaints in the last 12 months against 174 in the 12 before (-6%). See every month.
How do I file a complaint against Client Services?
Complain to Client Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Client Services complaints come from?
Most come from Florida (106), California (84), Texas (74). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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