Case file
Mortgages
Complaint 11411943 Spring Equity
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Changes in loan terms during the application process
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Jan 7, 2025Complaint received
- Jan 7, 2025Sent to Spring Equity
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Spring Equity complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Fixed | No |
| Feb 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CA | Fixed | Yes |
| Nov 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | AL | Explained | Yes |
| Nov 4, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CA | Explained | Yes |
| Jun 4, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | PA | Explained | Yes |
| Dec 28, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CO | Explained | Yes |
| Jul 5, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Jun 25, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Explained | Yes |
| Sep 30, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Oct 22, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AL | Money back | Yes |
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