Mortgage company · complaint record
Spring Equity complaints
Filed under Spring Equity LLC
Consumers have filed 47 complaints about Spring Equity since 2017, 5 of them in the last 12 months. It answered 80% on time and closed 60% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 47
- Last 12 months
- 5
- Answered on time
- 80%
- Closed with relief
- 60%
- Last 30 days
- 0
- Rank
- #193 of 595
Since May 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 30, 2026
Most complained-about mortgage lenders & servicers
Spring Equity complaints by month
The busiest month was September 2022 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Spring Equity answered all time
- Closed with monetary relief1021.3%
- Closed with non-monetary relief714.9%
- Closed with explanation3063.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Spring Equity complaints are about
Top Spring Equity problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Delays in the application process 3
- Application denials 1
- Trying to communicate with the company to fix an issue with the application process 1
- Confusing or misleading advertising or marketing 1
- Changes in loan terms during the application process 1
Where Spring Equity complaints come from
Most complaints: California (11), Florida (6), Maryland (5), Virginia (3), Pennsylvania (3).
Spring Equity compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Spring EquityMortgages | - | 5 | - |
Compare side by side: Spring Equity vs Midwest Loan Services · Spring Equity vs Truhome Solutions · Spring Equity vs NEXA Mortgage · Spring Equity vs Hilltop
What people say about Spring Equity
All experiencesNo experiences with Spring Equity yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Spring Equity complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 30, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Apr 28, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Apr 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Fixed |
| Feb 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Fixed |
| Nov 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Nov 11, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Oct 21, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Mar 26, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 19, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Fixed |
| Jan 7, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Nov 4, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Aug 7, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
Questions about Spring Equity
How many complaints does Spring Equity have?
Spring Equity has 47 complaints on record since May 2017, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Spring Equity respond to complaints?
Yes. Spring Equity answered 80% of its complaints on time (within 15 days) and closed 60% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Spring Equity?
The most common problems are applying for a mortgage or refinancing an existing mortgage (15), closing on a mortgage (15), improper use of your report (10).
Is Spring Equity legit?
Spring Equity is a real company with a public complaint record: consumers have complained about it 47 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Spring Equity legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Spring Equity?
Complain to Spring Equity in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Spring Equity complaints come from?
Most come from California (11), Florida (6), Maryland (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Spring Equity
No comments yet. Start the conversation - questions are welcome too.