Case file
Mortgages
Complaint 7164039 Spring Equity
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jun 25, 2023Complaint received
- Jul 24, 2023Sent to Spring Equity (29 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Spring Equity complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Fixed | No |
| Feb 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CA | Fixed | Yes |
| Nov 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | AL | Explained | Yes |
| Jan 7, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | CA | Explained | Yes |
| Nov 4, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CA | Explained | Yes |
| Jun 4, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | PA | Explained | Yes |
| Dec 28, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CO | Explained | Yes |
| Jul 5, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Sep 30, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Oct 22, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | AL | Money back | Yes |
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