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Case file

Prepaid & gift cards

Complaint 11412009 Conduent

Explained
Company
Conduent
Product
Prepaid card · Government benefit card
Detail
Confusing or misleading advertising about the card
From
Nevada 89169
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 7, 2025Complaint received
  2. Jan 10, 2025Sent to Conduent (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Conduent complaints about advertising

ReceivedAboutIssueStateAnswerOn time
Jul 17, 2026Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardMSExplainedNo
Mar 16, 2026Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedNJExplainedNo
Mar 19, 2021Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardFLExplainedYes
Oct 26, 2020Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardOKExplainedYes
Aug 18, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedGAExplainedYes
Aug 7, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedGAExplainedYes
Aug 8, 2019Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardGAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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