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Case file

Prepaid & gift cards

Complaint 3801178 Conduent

Explained
Company
Conduent
Product
Credit card or prepaid card · Government benefit card
Detail
Changes in terms from what was offered or advertised
From
Georgia 31419
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 18, 2020Complaint received
  2. Aug 18, 2020Sent to Conduent
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Conduent complaints about advertising

ReceivedAboutIssueStateAnswerOn time
Jul 17, 2026Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardMSExplainedNo
Mar 16, 2026Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedNJExplainedNo
Jan 7, 2025Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardNVExplainedYes
Mar 19, 2021Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardFLExplainedYes
Oct 26, 2020Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardOKExplainedYes
Aug 7, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedGAExplainedYes
Aug 8, 2019Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardGAExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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