Complaint 11429288 NBT Bancorp

Explained

Company: NBT Bancorp
Product: Payday loan, title loan, personal loan, or advance loan · Installment loan
Issue: Struggling to pay your loan
From: Hawaii 96793
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jan 8, 2025Complaint received
Jan 8, 2025Sent to NBT Bancorp
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about struggling to pay your loan

Received	About	Issue	State	Answer	On time
Aug 22, 2025	Payday & personal loans	Struggling to pay your loan	HI	Explained	Yes
Aug 31, 2022	Auto loans & leases	Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold	VT	Explained	Yes
Jul 29, 2022	Auto loans & leases	Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold	NY	Money back	Yes
Jul 8, 2022	Auto loans & leases	Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold	NY	Explained	Yes
Aug 22, 2021	Auto loans & leases	Struggling to pay your loanLender trying to repossess or disable the vehicle	MA	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works