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Auto loans & leases

Complaint 4655152 NBT Bancorp

Money back
Product
Vehicle loan or lease · Loan
Detail
Lender trying to repossess or disable the vehicle
From
Massachusetts 01821
Filed by
Referral
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 22, 2021Complaint received
  2. Aug 23, 2021Sent to NBT Bancorp (1 day later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More NBT Bancorp complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Aug 22, 2025Payday & personal loansStruggling to pay your loanHIExplainedYes
Jan 8, 2025Payday & personal loansStruggling to pay your loanHIExplainedYes
Aug 31, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldVTExplainedYes
Jul 29, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldNYMoney backYes
Jul 8, 2022Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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