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Mortgages

Complaint 11450704 Northwest Bancshares

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Changes in loan terms during the application process
From
New York 14051
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 8, 2025Complaint received
  2. Jan 9, 2025Sent to Northwest Bancshares (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Northwest Bancshares complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNYExplainedNo
Sep 4, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNYExplainedYes
Jun 29, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Mar 28, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageINMoney backYes
Feb 25, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jan 26, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jul 17, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Apr 29, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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