Complaint 11513351 Community Financial System

Explained

Company: Community Financial System
Product: Checking or savings account · Checking account
Issue: Closing an account
Detail: Company closed your account
From: New York 13327
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jan 15, 2025Complaint received
Jan 15, 2025Sent to Community Financial System
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Community Financial System complaints about closing an account

Received	About	Issue	State	Answer	On time
May 8, 2026	Bank accounts	Closing an accountCan't close your account	PA	Explained	Yes
Oct 3, 2025	Bank accounts	Closing an accountFunds not received from closed account	PA	Explained	Yes
Jun 3, 2023	Bank accounts	Closing an accountCompany closed your account	VT	Explained	Yes
Jan 23, 2023	Bank accounts	Closing an accountFunds not received from closed account	PA	Explained	Yes
Feb 26, 2018	Bank accounts	Closing an accountCompany closed your account	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works