Complaint 6477338 Community Financial System

Explained

Company: Community Financial System
Product: Checking or savings account · Checking account
Issue: Closing an account
Detail: Funds not received from closed account
From: Pennsylvania 18232
Filed by: Phone
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jan 23, 2023Complaint received
Feb 14, 2023Sent to Community Financial System (22 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Community Financial System complaints about closing an account

Received	About	Issue	State	Answer	On time
May 8, 2026	Bank accounts	Closing an accountCan't close your account	PA	Explained	Yes
Oct 3, 2025	Bank accounts	Closing an accountFunds not received from closed account	PA	Explained	Yes
Jan 15, 2025	Bank accounts	Closing an accountCompany closed your account	NY	Explained	Yes
Jun 3, 2023	Bank accounts	Closing an accountCompany closed your account	VT	Explained	Yes
Feb 26, 2018	Bank accounts	Closing an accountCompany closed your account	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works