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Student loans

Complaint 11513939 Wells Fargo

Fixed
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
North Carolina 28216
Filed by
Referral
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 14, 2025Complaint received
  2. Jan 14, 2025Sent to Wells Fargo
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Wells Fargo complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Sep 25, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAIn progressYes
Sep 16, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Aug 27, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOKExplainedYes
Aug 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Jul 30, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedYes
Jul 14, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledILExplainedYes
Jun 22, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
May 14, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Mar 20, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsOHExplainedYes
Feb 5, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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