Case file
Debt collection
Complaint 11545757 Shellpoint Mortgage Servicing
Explained- Product
- Debt collection · Mortgage debt
- Detail
- Used obscene, profane, or other abusive language
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 15, 2025Complaint received
- Jan 15, 2025Sent to Shellpoint Mortgage Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Shellpoint Mortgage Servicing complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 18, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | PA | Explained | Yes |
| Jun 2, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | KY | Explained | Yes |
| Apr 29, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | OK | Explained | Yes |
| Oct 17, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | KY | Explained | Yes |
| Aug 23, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | AR | Explained | Yes |
| Jul 29, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | IN | Explained | Yes |
| Jan 27, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | PA | Explained | No |
| Jul 10, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | GA | Explained | Yes |
| Jul 26, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | CO | Explained | Yes |
| Oct 26, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | TN | Explained | Yes |
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