Case file
Debt collection
Complaint 16647485 Shellpoint Mortgage Servicing
Explained- Product
- Debt collection · Mortgage debt
- Detail
- Frequent or repeated calls
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Oct 17, 2025Complaint received
- Oct 17, 2025Sent to Shellpoint Mortgage Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Shellpoint Mortgage Servicing complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 18, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | PA | Explained | Yes |
| Jun 2, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | KY | Explained | Yes |
| Apr 29, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | OK | Explained | Yes |
| Aug 23, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | AR | Explained | Yes |
| Jul 29, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | IN | Explained | Yes |
| Jan 27, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | PA | Explained | No |
| Jan 15, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | NC | Explained | Yes |
| Jul 10, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | GA | Explained | Yes |
| Jul 26, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | CO | Explained | Yes |
| Oct 26, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | TN | Explained | Yes |
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