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Mortgages

Complaint 11654575 SN Servicing

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Loan sold or transferred to another company
From
Virginia 24012
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 17, 2025Complaint received
  2. Jan 17, 2025Sent to SN Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SN Servicing complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Oct 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Oct 17, 2026MortgagesTrouble during payment processPayment processWIExplainedNo
Oct 13, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOHExplainedYes
Oct 2, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Sep 30, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyOKExplainedYes
Sep 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Sep 24, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Sep 16, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)OHExplainedYes
Sep 16, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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