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Complaint log

SN Servicing complaint log

The newest complaints about SN Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 29, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefTXIn progressYes
Oct 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processWAIn progressYes
Oct 23, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Oct 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Oct 21, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureUTExplainedYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Oct 18, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 17, 2026MortgagesTrouble during payment processPayment processWIExplainedNo
Oct 13, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanOHExplainedYes
Oct 12, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 2, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Sep 30, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyOKExplainedYes
Sep 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWAExplainedYes
Sep 29, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureSCExplainedYes
Sep 24, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Sep 24, 2026MortgagesStruggling to pay mortgageForeclosureNYExplainedYes
Sep 16, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)OHExplainedYes
Sep 16, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Sep 14, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Sep 13, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Sep 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processGAExplainedYes
Sep 6, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Sep 4, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Sep 3, 2026Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyCAExplainedYes
Sep 3, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefDEExplainedYes
Sep 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Aug 27, 2026MortgagesTrouble during payment processFees chargedNCExplainedYes
Aug 20, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNCExplainedYes
Aug 19, 2026MortgagesTrouble during payment processFees chargedNYExplainedYes
Aug 11, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes
Aug 9, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Aug 8, 2026MortgagesTrouble during payment processFees chargedNYExplainedYes
Aug 7, 2026MortgagesTrouble during payment processPayment processMIExplainedYes
Aug 6, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Aug 1, 2026MortgagesTrouble during payment processPayment processILExplainedYes
Jul 30, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureWIExplainedYes
Jul 25, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefNYExplainedYes
Jul 23, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Jul 22, 2026MortgagesTrouble during payment processFees chargedCOExplainedYes
Jul 20, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingMIExplainedYes
Jul 17, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Jul 6, 2026MortgagesStruggling to pay mortgageForeclosureGAExplainedYes
Jul 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Jul 1, 2026MortgagesTrouble during payment processFees chargedNYExplainedYes
Jul 1, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureDCExplainedYes
Jun 25, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNYExplainedYes
Jun 23, 2026MortgagesTrouble during payment processFees chargedNYExplainedYes
Jun 23, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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