Mortgage company · complaint record
SN Servicing complaints
Filed under SN SERVICING CORPORATION
Consumers have filed 978 complaints about SN Servicing since 2012, 130 of them in the last 12 months (+7% on the year before). It answered 99.2% on time and closed 0% with relief for the customer - less often than a typical mortgage company. The most common problem is struggling to pay mortgage. It is the 34th most complained-about of 595 mortgage lenders & servicers this year.
Average response record. How it works
- Complaints on record
- 978
- Last 12 months
- 130
- Answered on time
- 99.2%
- Closed with relief
- 0%
- Last 30 days
- 9
- Rank
- #34 of 595
Since May 2012
+7% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 31, 2026
Most complained-about mortgage lenders & servicers
SN Servicing complaints by month
The busiest month was November 2024 (19 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How SN Servicing answered last 12 months
- Closed with explanation12898.5%
- In progress21.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time42/4599.2% on time
- Relief for customers0/400% closed with relief
- Complaint trend9/15+7% vs last year
What SN Servicing complaints are about
Top SN Servicing problems last 12 months
Inside "Struggling to pay mortgage"
- Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure 76
- Foreclosure 52
- Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu 27
- An existing modification, forbearance plan, short sale, or other loss mitigation relief 24
Where SN Servicing complaints come from
Most complaints: California (117), Florida (100), New York (81), New Jersey (63), Georgia (54).
SN Servicing compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | AmeriSave MortgageMortgages | 65 | 156 | B |
| 2 | Idaho Housing And Finance AssociationMortgages | 45 | 155 | D |
| 3 | Figure TechnologiesMortgages | 45 | 139 | D |
| 4 | SN ServicingMortgages | 51 | 130 | C |
| 5 | Vanderbilt Mortgage & FinanceMortgages | 60 | 128 | C |
| 6 | Guaranteed RateMortgages | 45 | 118 | D |
| 7 | Data MortgageMortgages | 52 | 112 | C |
| 8 | Peer AdvisorsMortgages | 43 | 109 | D |
Compare side by side: SN Servicing vs AmeriSave Mortgage · SN Servicing vs Idaho Housing And Finance Association · SN Servicing vs Figure Technologies · SN Servicing vs Vanderbilt Mortgage & Finance
What people say about SN Servicing
All experiencesNo experiences with SN Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest SN Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 29, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | In progress |
| Oct 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | In progress |
| Oct 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 21, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 20, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 18, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 17, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 13, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 12, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Questions about SN Servicing
How many complaints does SN Servicing have?
SN Servicing has 978 complaints on record since May 2012, including 130 in the last 12 months and 9 in the last 30 days. That makes it number 416 of every company by complaints this year.
Does SN Servicing respond to complaints?
Yes. SN Servicing answered 99.2% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 51/100 (grade C).
What do people complain about most with SN Servicing?
The most common problems are struggling to pay mortgage (432), trouble during payment process (307), incorrect information on your report (18).
Is SN Servicing legit?
SN Servicing is a real company with a public complaint record: consumers have complained about it 978 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is SN Servicing legit? for the signals, red flags and how to protect yourself.
Are complaints about SN Servicing going up or down?
Roughly level. There were 130 complaints in the last 12 months against 121 in the 12 before (+7%). See every month.
How do I file a complaint against SN Servicing?
Complain to SN Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most SN Servicing complaints come from?
Most come from California (117), Florida (100), New York (81). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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