Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 11687877 Extra

Explained
Company
Extra
Product
Credit card · General-purpose credit card or charge card
Detail
Company closed your account
From
Texas 75229
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 23, 2025Complaint received
  2. Feb 4, 2025Sent to Extra (12 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Extra?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Extra's record

More Extra complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Sep 6, 2026Credit cardsClosing your accountCompany closed your accountORExplainedYes
Jul 2, 2025Credit cardsClosing your accountCan't close your accountCAExplainedYes
Jun 19, 2025Credit cardsClosing your accountCan't close your accountCAExplainedYes
Dec 5, 2024Credit cardsClosing your accountCan't close your accountCAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience