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Credit cards

Complaint 11786741 HSBC

Explained
Company
HSBC
Product
Credit card · General-purpose credit card or charge card
Detail
Can't use card to make purchases
From
New York 10314
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 27, 2025Complaint received
  2. Jan 27, 2025Sent to HSBC
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More HSBC complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Mar 27, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNJExplainedYes
Sep 16, 2025Credit cardsTrouble using your cardCan't use card to make purchasesWAExplainedYes
Sep 16, 2025Credit cardsTrouble using your cardCan't use card to make purchasesWAExplainedYes
Aug 29, 2025Credit cardsTrouble using your cardCan't use card to make purchasesNJExplainedYes
Jun 18, 2025Credit cardsTrouble using your cardCan't use card to make purchasesWAExplainedYes
Jan 30, 2025Credit cardsTrouble using your cardCan't use card to make purchasesMAExplainedYes
Jan 29, 2025Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedYes
Jan 29, 2025Credit cardsTrouble using your cardCan't use card to make purchasesNJExplainedYes
Jan 28, 2025Credit cardsTrouble using your cardCan't use card to make purchasesCAExplainedYes
Jan 27, 2025Credit cardsTrouble using your cardCan't use card to make purchasesOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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