Case file
Credit cards
Complaint 15597498 HSBC
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't use card to make purchases
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 29, 2025Complaint received
- Aug 29, 2025Sent to HSBC
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More HSBC complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 27, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | NJ | Explained | Yes |
| Sep 16, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | WA | Explained | Yes |
| Sep 16, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | WA | Explained | Yes |
| Jun 18, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | WA | Explained | Yes |
| Jan 30, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | MA | Explained | Yes |
| Jan 29, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Explained | Yes |
| Jan 29, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | NJ | Explained | Yes |
| Jan 28, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Explained | Yes |
| Jan 27, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | OH | Explained | Yes |
| Jan 27, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | NY | Explained | Yes |
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