Case file
Credit reporting
Complaint 11808315 Navient
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Didn't receive services that were advertised
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 29, 2025Complaint received
- Jan 29, 2025Sent to Navient
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navient complaints about credit monitoring or identity theft protection services
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 13, 2026 | Student loans | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | SD | Explained | Yes |
| Nov 29, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | MS | Explained | Yes |
| Sep 16, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | FL | Explained | Yes |
| Apr 9, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | NY | Explained | Yes |
| Mar 23, 2025 | Student loans | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | AL | Explained | Yes |
| Mar 5, 2025 | Student loans | Credit monitoring or identity theft protection servicesBilling dispute for services | SC | Explained | Yes |
| Sep 22, 2024 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | NY | Explained | Yes |
| Jun 21, 2024 | Student loans | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | TX | Explained | Yes |
| May 20, 2024 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | CO | Explained | Yes |
| May 7, 2024 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | ME | Explained | Yes |
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