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Debt relief & credit repair

Complaint 11839577 Mr. Cooper

Explained
Company
Mr. Cooper
Product
Debt or credit management · Mortgage modification or foreclosure avoidance
From
Georgia 306XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 17, 2025Complaint received
  2. Feb 3, 2025Sent to Mr. Cooper (17 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mr. Cooper complaints about didn't provide services promised

ReceivedAboutIssueStateAnswerOn time
Dec 2, 2025Debt relief & credit repairDidn't provide services promisedLAExplainedYes
Feb 4, 2025Debt relief & credit repairDidn't provide services promisedOKExplainedYes
Jul 30, 2024Debt relief & credit repairDidn't provide services promisedFLExplainedYes
Jun 11, 2024Debt relief & credit repairDidn't provide services promisedPAExplainedYes
Apr 10, 2024Debt relief & credit repairDidn't provide services promisedFLExplainedYes
Feb 9, 2024Debt relief & credit repairDidn't provide services promisedNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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