Case file
Mortgages
Complaint 11909534 Valley National Bancorp
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 3, 2025Complaint received
- Feb 3, 2025Sent to Valley National Bancorp
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Valley National Bancorp complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 20, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NJ | Explained | Yes |
| Sep 18, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NJ | Explained | Yes |
| Aug 18, 2026 | Mortgages | Trouble during payment processPayment process | NJ | Explained | Yes |
| Aug 2, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | No |
| Jul 23, 2026 | Mortgages | Trouble during payment processPayment process | NJ | Explained | Yes |
| Jan 8, 2026 | Mortgages | Trouble during payment processPayment process | NJ | Explained | Yes |
| Dec 18, 2025 | Mortgages | Trouble during payment processPayment process | NJ | Explained | Yes |
| Nov 17, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NY | Explained | Yes |
| Nov 1, 2025 | Mortgages | Trouble during payment processPayment process | NJ | Explained | Yes |
| Oct 29, 2025 | Mortgages | Trouble during payment processPayment process | NJ | Explained | Yes |
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