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Bank accounts

Complaint 11913978 First Financial Bankshares

Explained
Product
Checking or savings account · Checking account
Detail
Deposits and withdrawals
From
Texas 79603
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 3, 2025Complaint received
  2. Feb 5, 2025Sent to First Financial Bankshares (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Financial Bankshares complaints about managing an account

ReceivedAboutIssueStateAnswerOn time
Jun 17, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Jun 9, 2026Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Mar 19, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Oct 26, 2025Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Sep 24, 2025Bank accountsManaging an accountCashing a checkTXExplainedYes
Sep 9, 2025Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Aug 6, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedTXExplainedYes
Jun 3, 2025Bank accountsManaging an accountFee problemTXExplainedYes
May 26, 2025Bank accountsManaging an accountProblem making or receiving paymentsTXExplainedYes
Dec 12, 2024Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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