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Case file

Prepaid & gift cards

Complaint 11935793 Hope Bancorp

Explained
Product
Prepaid card · Government benefit card
Detail
Problem using the card to withdraw money from an ATM
From
Texas 77042
Filed by
Phone · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 4, 2025Complaint received
  2. Feb 4, 2025Sent to Hope Bancorp
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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