Bank · complaint record
Hope Bancorp complaints
Filed under HOPE BANCORP, INC.
Consumers have filed 108 complaints about Hope Bancorp since 2017, 22 of them in the last 12 months (0% on the year before). It answered 86.4% on time and closed 14% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 108
- Last 12 months
- 22
- Answered on time
- 86.4%
- Closed with relief
- 14%
- Last 30 days
- 0
- Rank
- #110 of 188
Since November 2017
0% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Aug 20, 2026
Most complained-about banks & credit unions
Hope Bancorp complaints by month
The busiest month was February 2025 (6 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Hope Bancorp answered all time
- Closed with monetary relief76.5%
- Closed with non-monetary relief10.9%
- Closed with explanation10092.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Hope Bancorp complaints are about
Top Hope Bancorp problems
Inside "Managing an account"
- Deposits and withdrawals 12
- Funds not handled or disbursed as instructed 8
- Banking errors 7
- Problem making or receiving payments 5
- Problem using a debit or ATM card 3
- Problem accessing account 3
Where Hope Bancorp complaints come from
Most complaints: California (59), New York (13), Washington (13), Texas (6), New Jersey (6).
Hope Bancorp compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Hope BancorpBank accounts | - | 22 | - |
Compare side by side: Hope Bancorp vs Bancfirst · Hope Bancorp vs Banner · Hope Bancorp vs Customers Bancorp · Hope Bancorp vs RBC Bank
What people say about Hope Bancorp
All experiencesNo experiences with Hope Bancorp yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Hope Bancorp complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 20, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 6, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Jul 1, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 17, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 12, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Jun 12, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 8, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| May 29, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| May 19, 2026 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| May 18, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| May 14, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Apr 22, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
Questions about Hope Bancorp
How many complaints does Hope Bancorp have?
Hope Bancorp has 108 complaints on record since November 2017, including 22 in the last 12 months and 0 in the last 30 days. That makes it number 1,027 of every company by complaints this year.
Does Hope Bancorp respond to complaints?
Yes. Hope Bancorp answered 86.4% of its complaints on time (within 15 days) and closed 14% with relief - money back or a fix; 13.6% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Hope Bancorp?
The most common problems are managing an account (41), incorrect information on your report (6), opening an account (15).
Is Hope Bancorp legit?
Hope Bancorp is a real company with a public complaint record: consumers have complained about it 108 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hope Bancorp legit? for the signals, red flags and how to protect yourself.
Are complaints about Hope Bancorp going up or down?
Roughly level. There were 22 complaints in the last 12 months against 22 in the 12 before (0%). See every month.
How do I file a complaint against Hope Bancorp?
Complain to Hope Bancorp in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Hope Bancorp complaints come from?
Most come from California (59), New York (13), Washington (13). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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