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Complaint log

Hope Bancorp complaint log

The newest complaints about Hope Bancorp, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 20, 2026Bank accountsManaging an accountBanking errorsWAExplainedYes
Aug 6, 2026Bank accountsManaging an accountProblem making or receiving paymentsCAExplainedYes
Jul 1, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Jun 17, 2026Bank accountsManaging an accountDeposits and withdrawalsWAExplainedYes
Jun 12, 2026Bank accountsManaging an accountProblem making or receiving paymentsCAExplainedYes
Jun 12, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Jun 8, 2026Bank accountsClosing an accountCompany closed your accountTXExplainedNo
May 29, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
May 19, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeCAExplainedYes
May 18, 2026Bank accountsManaging an accountBanking errorsTXExplainedYes
May 14, 2026Bank accountsManaging an accountBanking errorsCAExplainedYes
Apr 22, 2026Bank accountsManaging an accountProblem making or receiving paymentsCAExplainedNo
Apr 21, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Apr 8, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAMoney backNo
Apr 1, 2026Bank accountsManaging an accountBanking errorsCAMoney backYes
Mar 7, 2026Bank accountsManaging an accountCashing a checkCAMoney backYes
Feb 12, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNYExplainedYes
Feb 4, 2026Money transfers & appsProblem with customer serviceWAExplainedYes
Feb 3, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayNYExplainedYes
Jan 13, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Dec 31, 2025MortgagesIncorrect information on your reportAccount information incorrectTXExplainedYes
Dec 12, 2025Bank accountsManaging an accountProblem making or receiving paymentsNYExplainedYes
Oct 29, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedTXExplainedYes
Oct 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Oct 12, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processWAExplainedYes
Oct 9, 2025Bank accountsManaging an accountBanking errorsCAMoney backYes
Sep 25, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedCAExplainedYes
Sep 15, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedCAExplainedNo
Jul 14, 2025MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Apr 21, 2025Bank accountsOpening an accountDidn't receive terms that were advertisedGAExplainedYes
Apr 7, 2025Bank accountsOpening an accountConfusing or missing disclosuresCAExplainedNo
Apr 7, 2025Bank accountsClosing an accountFees charged for closing accountNJExplainedNo
Apr 1, 2025Bank accountsManaging an accountBanking errorsCAExplainedYes
Mar 30, 2025Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Mar 26, 2025Bank accountsOpening an accountUnable to open an accountILExplainedYes
Mar 25, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedYes
Mar 18, 2025Bank accountsManaging an accountProblem accessing accountNJExplainedYes
Mar 14, 2025Bank accountsOpening an accountUnable to open an accountVAExplainedNo
Feb 25, 2025Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Feb 21, 2025Bank accountsOpening an accountUnable to open an accountNYExplainedNo
Feb 18, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Feb 11, 2025Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Feb 4, 2025Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMTXExplainedYes
Feb 4, 2025Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Nov 5, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Oct 10, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Oct 5, 2024Money transfers & appsFraud or scamCAExplainedYes
Sep 25, 2024Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Sep 10, 2024MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCAExplainedYes
Sep 6, 2024Money transfers & appsFraud or scamCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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