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Case file

Bank accounts

Complaint 11945908 Remitly

Explained
Company
Remitly
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
California 95835
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 5, 2025Complaint received
  2. Feb 5, 2025Sent to Remitly
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Remitly complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
May 15, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNYExplainedYes
Apr 28, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Apr 13, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCOExplainedYes
Apr 1, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMIExplainedYes
Feb 4, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedNo
Jun 4, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Mar 20, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWVExplainedYes
Mar 18, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedILExplainedYes
Mar 10, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedWAExplainedYes
Mar 5, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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