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Money transfers & apps

Complaint 11987279 Carvana Group

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
-
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 7, 2025Complaint received
  2. Feb 7, 2025Sent to Carvana Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Carvana Group complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Dec 29, 2025Money transfers & appsMoney was not available when promisedGAExplainedYes
Jul 25, 2024CryptoMoney was not available when promisedTXExplainedYes
Apr 11, 2024Money transfers & appsMoney was not available when promisedFLExplainedYes
Feb 16, 2024Money transfers & appsMoney was not available when promisedIAExplainedYes
Mar 7, 2023Money transfers & appsMoney was not available when promisedOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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