Complaint 8360985 Carvana Group

Explained

Company: Carvana Group
Product: Money transfer, virtual currency, or money service · Domestic (US) money transfer
Issue: Money was not available when promised
From: Iowa 52411
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Feb 16, 2024Complaint received
Feb 22, 2024Sent to Carvana Group (6 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Carvana Group complaints about money was not available when promised

Received	About	Issue	State	Answer	On time
Dec 29, 2025	Money transfers & apps	Money was not available when promised	GA	Explained	Yes
Feb 7, 2025	Money transfers & apps	Money was not available when promised	-	Explained	Yes
Jul 25, 2024	Crypto	Money was not available when promised	TX	Explained	Yes
Apr 11, 2024	Money transfers & apps	Money was not available when promised	FL	Explained	Yes
Mar 7, 2023	Money transfers & apps	Money was not available when promised	OH	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works