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Debt relief & credit repair

Complaint 11996880 Citibank

Explained
Company
Citibank
Product
Debt or credit management · Student loan debt relief
From
New York 10021
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 8, 2025Complaint received
  2. Feb 8, 2025Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about charged upfront or unexpected fees

ReceivedAboutIssueStateAnswerOn time
Jun 3, 2026Debt relief & credit repairCharged upfront or unexpected feesALExplainedYes
May 1, 2026Debt relief & credit repairCharged upfront or unexpected feesNHExplainedYes
Apr 3, 2026Debt relief & credit repairCharged upfront or unexpected feesCAExplainedYes
Jan 2, 2026Debt relief & credit repairCharged upfront or unexpected feesMDFixedYes
Oct 13, 2025Debt relief & credit repairCharged upfront or unexpected feesCTFixedYes
Sep 23, 2025Debt relief & credit repairCharged upfront or unexpected feesTXExplainedYes
Jul 19, 2025Debt relief & credit repairCharged upfront or unexpected feesWAMoney backYes
Feb 1, 2025Debt relief & credit repairCharged upfront or unexpected feesFLFixedYes
Jan 1, 2025Debt relief & credit repairCharged upfront or unexpected feesNYFixedYes
Feb 16, 2024Debt relief & credit repairCharged upfront or unexpected feesNJMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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