Case file
- Product
- Debt or credit management · Credit repair services
- Filed by
- Web · Servicemember
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 2, 2026Complaint received
- Jan 2, 2026Sent to Citibank
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Citibank complaints about charged upfront or unexpected fees
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 3, 2026 | Debt relief & credit repair | Charged upfront or unexpected fees | AL | Explained | Yes |
| May 1, 2026 | Debt relief & credit repair | Charged upfront or unexpected fees | NH | Explained | Yes |
| Apr 3, 2026 | Debt relief & credit repair | Charged upfront or unexpected fees | CA | Explained | Yes |
| Oct 13, 2025 | Debt relief & credit repair | Charged upfront or unexpected fees | CT | Fixed | Yes |
| Sep 23, 2025 | Debt relief & credit repair | Charged upfront or unexpected fees | TX | Explained | Yes |
| Jul 19, 2025 | Debt relief & credit repair | Charged upfront or unexpected fees | WA | Money back | Yes |
| Feb 8, 2025 | Debt relief & credit repair | Charged upfront or unexpected fees | NY | Explained | Yes |
| Feb 1, 2025 | Debt relief & credit repair | Charged upfront or unexpected fees | FL | Fixed | Yes |
| Jan 1, 2025 | Debt relief & credit repair | Charged upfront or unexpected fees | NY | Fixed | Yes |
| Feb 16, 2024 | Debt relief & credit repair | Charged upfront or unexpected fees | NJ | Money back | Yes |
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