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Debt relief & credit repair

Complaint 21788829 Citibank

Explained
Company
Citibank
Product
Debt or credit management · Debt settlement
From
New Hampshire 03103
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 1, 2026Complaint received
  2. May 1, 2026Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about charged upfront or unexpected fees

ReceivedAboutIssueStateAnswerOn time
Jun 3, 2026Debt relief & credit repairCharged upfront or unexpected feesALExplainedYes
Apr 3, 2026Debt relief & credit repairCharged upfront or unexpected feesCAExplainedYes
Jan 2, 2026Debt relief & credit repairCharged upfront or unexpected feesMDFixedYes
Oct 13, 2025Debt relief & credit repairCharged upfront or unexpected feesCTFixedYes
Sep 23, 2025Debt relief & credit repairCharged upfront or unexpected feesTXExplainedYes
Jul 19, 2025Debt relief & credit repairCharged upfront or unexpected feesWAMoney backYes
Feb 8, 2025Debt relief & credit repairCharged upfront or unexpected feesNYExplainedYes
Feb 1, 2025Debt relief & credit repairCharged upfront or unexpected feesFLFixedYes
Jan 1, 2025Debt relief & credit repairCharged upfront or unexpected feesNYFixedYes
Feb 16, 2024Debt relief & credit repairCharged upfront or unexpected feesNJMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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