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Case file

Money transfers & apps

Complaint 12057540 HSBC

Explained
Company
HSBC
Product
Money transfer, virtual currency, or money service · International money transfer
From
-
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 13, 2025Complaint received
  2. Feb 20, 2025Sent to HSBC (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More HSBC complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
May 12, 2026Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Oct 1, 2024Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Jul 12, 2024Money transfers & appsConfusing or missing disclosuresNVMoney backYes
Jul 3, 2024Money transfers & appsConfusing or missing disclosuresNVExplainedYes
May 12, 2024Money transfers & appsConfusing or missing disclosuresNJExplainedYes
Jul 6, 2023Money transfers & appsConfusing or missing disclosures-ExplainedYes
Apr 10, 2023Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Jan 27, 2022Money transfers & appsConfusing or missing disclosuresVAExplainedYes
May 13, 2021Money transfers & appsConfusing or missing disclosuresNYExplainedYes
Sep 10, 2020Money transfers & appsConfusing or missing disclosuresNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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