Complaint 12059838 Fiserv Finxact Core

Explained

Company: Fiserv Finxact Core
Product: Credit card · General-purpose credit card or charge card
Issue: Closing your account
Detail: Can't close your account
From: Massachusetts 020XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Feb 13, 2025Complaint received
Feb 13, 2025Sent to Fiserv Finxact Core
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Fiserv Finxact Core complaints about closing your account

Received	About	Issue	State	Answer	On time
May 21, 2026	Credit cards	Closing your accountCompany closed your account	-	Explained	Yes
Feb 24, 2026	Credit cards	Closing your accountCompany closed your account	AR	Explained	Yes
Mar 12, 2025	Credit cards	Closing your accountCompany closed your account	CA	Explained	Yes
May 16, 2023	Credit cards	Closing your accountCan't close your account	NY	Fixed	Yes
Oct 14, 2020	Credit cards	Closing your accountCompany closed your account	CA	Explained	Yes
Jun 26, 2020	Credit cards	Closing your accountCan't close your account	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works