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Credit cards

Complaint 6982433 Fiserv Finxact Core

Fixed
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Can't close your account
From
New York 10012
Filed by
Web · Older American
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 16, 2023Complaint received
  2. May 16, 2023Sent to Fiserv Finxact Core
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Fiserv Finxact Core complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
May 21, 2026Credit cardsClosing your accountCompany closed your account-ExplainedYes
Feb 24, 2026Credit cardsClosing your accountCompany closed your accountARExplainedYes
Mar 12, 2025Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Feb 13, 2025Credit cardsClosing your accountCan't close your accountMAExplainedYes
Oct 14, 2020Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Jun 26, 2020Credit cardsClosing your accountCan't close your accountCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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