Case file
Credit cards
Complaint 12105814 Ally Financial
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company won't increase or decrease your credit limit
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 17, 2025Complaint received
- Feb 17, 2025Sent to Ally Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about trouble using your card
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 26, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | MI | Explained | Yes |
| Aug 16, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | NV | Explained | Yes |
| Aug 1, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | PA | Explained | Yes |
| Jul 30, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | MO | Fixed | Yes |
| Apr 13, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | WA | Explained | Yes |
| Jan 3, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | CA | Fixed | Yes |
| Sep 24, 2024 | Credit cards | Trouble using your cardCredit card company won't increase or decrease your credit limit | CA | Explained | Yes |
| Mar 20, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | PA | Explained | Yes |
| Feb 16, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | NC | Explained | Yes |
| Feb 1, 2024 | Credit cards | Trouble using your cardCan't use card to make purchases | PA | Explained | Yes |
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