Case file
Credit reporting
Complaint 12148753 HSBC
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 19, 2025Complaint received
- Feb 25, 2025Sent to HSBC (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More HSBC complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | DE | In progress | Yes |
| Jul 2, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CT | Explained | Yes |
| May 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Apr 21, 2026 | Bank accounts | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | WA | Explained | Yes |
| Jan 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AZ | Explained | Yes |
| Dec 10, 2025 | Mortgages | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | ID | Explained | Yes |
| Nov 6, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Jul 16, 2025 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | WA | Explained | Yes |
| Jun 13, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | WA | Explained | Yes |
| May 3, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Explained | Yes |
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